Agencies providing advice, support and information

  • Action on Addiction:
    0300 330 0659


    Range of abstinence based treatment services for people with severe dependency on alcohol and drugs. Residential care, day treatment, outpatient counselling and community services. Projects in SW London and Liverpool and Bournemouth areas.

  • Adfam: 020 3817 9410
    Supporting families affected by drugs and alcohol.  Provides publications for families (free for family members and friends) and details of local family support groups. Adfam works with family members affected by someone else's drug or alcohol use.

  • Al-Anon Family Groups:
    020 7403 0888

    Helpline providing support for families and friends of problem drinkers, whether the person is still drinking or not

  • Alcohol Concern: www.alcoholconcern.org.uk - website includes online directory of local services.

  • Alcohol Focus Scotland (Area served Scotland): www.alcohol-focus-scotland.org.uk - Telephone information, advice and other services for people concerned about their own or someone else's drinking. Details of where to get counselling and support

  • Alcoholics Anonymous (AA)
    0800 9177 650
    Over 3,300 groups in the UK. Help drinkers to stay sober and to help other alcoholics to achieve sobriety. Fellowship of men and women share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism

  • Aquarius
    0121 622 8181

    Aquarius is a unique charity based in the West Midlands that has over 40 years' experience supporting individuals, families, organisations and communities to overcome the physical, emotional and psychological harms caused by alcohol, drugs and gambling.

    Since its inception in 1977, Aquarius has used evidence based research to shape services that enable them to work with people and challenge the behaviours which lead to the use of drugs, alcohol and gambling. In 2015, Aquarius joined Recovery Focus, a national Group of charities inspiring recovery nationwide.

  • DAN 24/7
    0808 808 2234
    National Drug and Alcohol Helpline for people in Wales

  • Drinkline
    0300 123 1110
    I information and advice about alcohol

  • National Association for Children of Alcoholics:
    0800 358 3456

    Helpline offering information, advice and support to children of alcoholics and people concerned about their welfare

  • Phoenix Futures:
    Central Office 020 7234 9740
    Scotland 0141 3364272
    Charity and housing association which has been helping people overcome drug and alcohol problems for more than 40 years. Residential, prison, community and specialist services run across England and Scotland.

  • Recovery Focus
    020 7697 3300

    Recovery Focus is a national group of charities, who are all highly experienced in providing specialist support services to individuals and families living with the affects of mental ill health, drug and alcohol use, gambling and domestic violence across the country.

  • Richmond Fellowship: 020 7697 3300, www.richmondfellowship.org.uk - Provides residential care counselling and support, as well as rehabilitation and work skills, to men/women who are recovering from emotional disturbance, addiction and mental health problems. Run a national network of over 104 projects and work schemes

  • Salvation Army: 020 7367 4500, www.salvationarmy.org.uk - Runs homes for the treatment of alcoholics and drug addicts

  • SupportLine Telephone Helpline: 01708 765200, email info@supportline.org.uk - Provides emotional support and details of local helplines, counsellors providing specific help relating to alcohol

  • Turning Point
    General Enquiries 020 7481 7600
    To enable people with serious problems related to drug and alcohol misuse, mental health and learning disabilities to lead more independent lives by providing high quality community services. Running over 100 projects nationally, ranging from residential rehabilitation centres to drop in counselling services, needle exchanges, phone advice services and individual community workers

  • Young People: For Information about alcohol and drugs check out information at www.themix.org.uk

Useful websites

  • www.drinksmarter.org – information and advice about sensible drinking

  • www.phoenix-futures.org.uk

  • www.smartrecovery.org.uk
    UK Smart Recovery runs a network of self help/mutual aid meetings where, through open and confidential discussion participants help each other and themselves with recovery from any kind of addictive behaviour. Also online community of meetings. The purpose is to help individuals seeking abstinence from addictive behaviours to gain independence, achieve recovery and lead meaningful and satisfying lives.

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