Armed Services and Ex Services

Agencies providing advice, support and information

ABF The Soldiers Charity:
020 7901 8900
The army's central charity which is committed to the welfare of army and ex army personnel and their families. Financial support is eligible to cases in real need.

Absent without leave (AWOL) Line:
Service Personnel who are absent without leave can speak in complete confidence to the SSAFA AWOL Support Line worker on 01380 738137.

Aggie Weston's:
02392 650505
Aggie Weston's helps serving sailors, marines and their families. They have people at bases around the country who can offer one to one support. Also provide social opportunities and activities where friendships can be formed.

Armed Services Advice Project (ASAP)
0808 800 1007
Mon to Fri 9am to 5pm
(area served Scotland)
The Armed Services Advice Project (ASAP) provides dedicated advice, information and support across Scotland to people who are serving, those who have served, and their dependants. This includes people in both the Regular and Reserve Forces.  ASAP is provided by the Scottish Citizens Advice Bureau Service, a highly trusted network with decades of experience delivering a free independent, confidential and impartial advice and information service providing advice and support on a wide range of issues, including benefits, debt and money advice housing, work related problems and consumer issues. 

Association of Jewish Ex-Servicemen and Woman: 020 8202 2323, www.ajex.org.uk - Organising educational and social functions, assisting in social welfare work, arranging outings for disabled people, providing financial assistance to people in need and offering advice where necessary.

Association of Royal Navy Officers
020 7402 5231

To afford financial assistance when in need to officers of the Royal Navy and Royal Marines and their respective Reserves, both active service and retired, and to their widows, ex wives and dependants.

At Ease: 020 7490 5223 (Sundays only between 5pm to 7pm), www.atease.org.uk - Counselling and advice work, legal advice, human rights issues. Free service for members of the armed forces, including reservists and their families.

British Limbless Ex-Service Men’s Association: 020 8590 1124, www.blesma.org - Advice on pensions and related legislation, assistance in making representations to government departments concerning disability pensions and allowances. Homes at Blackpool and Crieff in Scotland for permanent residents, convalescence and holidays. Over 30 branches throughout UK provides visits and advice to those eligible for membership and their widows. Financial assistance also provided.

Combat Stress:
0800 138 1619 - 24hr helpline

To provide assistance to men and women of all ranks suffering from psychiatric disability who have served in the Armed Forces or Merchant Navy. Run three treatment centres, regional welfare officers visit clients in their homes. Assistance with claims for war disablement pensions and evaluation of how best to help cope.

Douglas Haigh Memorial Homes: 020 8685 5777, www.haighomes.org.uk - To provide housing for the ex-service community.

Forces Law
0845 601 1260 (24 hour helpline)

Whether you're serving in the Army, Royal Navy or RAF, as a Regular or Reservist, you and your family have access to a wide range of independent legal services and advice through Forces Law.

League of Remembrance:
020 7881 0987
To provide companionship, financial assistance and support to dependants and retired members of the armed forces and retired nurses.

Lord Kitchener Memorial Holiday Centre, Suffolk
01502 573564
Unique Suffolk charity overlooking the sea in south Lowestoft, offering hotel style holiday accommodation to ex-service men and woman and their spouses or partners, widows and widowers. Offer Bed & Breakfast, Short Breaks as well as our traditional 7 night, half board stays in seafront location in Suffolk. Bed and Breakfast for a minimum of 2 nights. Starting from only £42 per night for a couple sharing.

Naval Families Federation
023 9265 4374

The Naval Families Federation was set up at the request of the Government in order to allow the families of the Naval Service to have their voices heard. They are funded through a grant-in-aid, which allows them to operate independently of the Government and the Chain of Command

Not Forgotten Association:
020 7730 2400

To act generally for the benefit of disabled and wounded service and ex-service personnel. Provide TV sets for those whose mobility is restricted, licences provided where financial need arises, group holidays which include outings, subsidised holidays, day outings, in-house entertainments and concerts in ex-service care homes.

Royal Air Force Benevolent Fund: 0800 169 2942, www.rafbf.org - To assist those of the Extended RAF family in distress resulting from sickness, disability, infirmity or poverty. Welfare assistance includes residential, convalescence and respite care help with housing and education, subsistence grants and help through other specialist charities.

Royal Air Forces Association
0800 0182 361

To provide friendship and welfare support to all serving and retired personnel and their dependants. Run residential nursing home, short break care homes, sheltered and supportive housing facilities and family unit. Support through home and hospital visits and giving advice on war pensions and war widows pensions.

Royal British Legion:
0808 802 8080
Uniting men and women who have served or are serving in HM Forces, raising funds to assist ex servicemen and women and their dependants who find themselves in difficulties. Welfare and benevolence, providing grants, assisting pension claimants, giving careers advice, providing residential and convalescent care, small advocacy service and loan scheme for ex-servicemen and women.

Royal Naval Benevolent Trust: 023 9269 0112, www.rnbt.org.uk - To give help, in cases of need, to serving and ex-serving ratings of the Royal Navy and other ranks of the Royal Marines and their dependants. Operating an annuity scheme, financial support, nursing and residential home for elderly Sailors and Royal Marines and their wives and widows. Advice on welfare matters.

0800 731 4880
Free confidential helpline completely independent of the military chain of command. Civilian staff provide a supportive, listening and signposting service for serving personnel and their families as well as former members of the armed Forces. The telephone support line is available 365 days a year and can be accessed from anywhere in the world.

Veterans Agency Helpline:
0808 1914 218


Advice and information on veterans issues including war pensions or war widow pensions.

Useful websites

www.pension4army.co.uk - Army news and pension information

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