Children & young people support

Listed below are some helplines and websites where children and young people can get information, advice and support. There are also specialist helplines which deal with specific issues e.g. eating disorders, abuse, sexuality, drugs, self harm, bullying, bereavement, etc. and for these click on the menu button for that particular problem.

  • SupportLine Telephone Helpline:
    01708 765200
    email info@supportline.org.uk
    or write to SupportLine PO Box 2860, Romford, Essex RM7 1JA
    Provides emotional support and information relating to other helplines, counsellors and support groups throughout the UK including helplines and face to face for young people.

  • After Adoption: 0800 0568 578, www.afteradoption.org.uk - Helpline for up to 25 years re adoptees and for their birth parents, siblings and friends. Information and support on issues relating to adoption, including tracing relatives, rights, birth identity and other services.

    0800 023 2033

    Help, support and advice to children in care and young care leavers so that they can unleash their potential and take control of their lives.
  • Brook Belfast: (Area served N.Ireland) 028 90 328866, Telephone information and practical services and advice on sexual health and contraception for young people up to 19 years old.

  • Brook Young People's Information Service:
    Information, support and signposting service for young people under 25 on sexual health. Also run a confidential enquiry service via the Brook website . Details of local services available via text message (see website for details). Centres throughout the UK offering free contraception, pregnancy testing and counselling.

  • The Care Leavers Association: 
    0161 637 5040
    The Care Leavers Association is a national user led charity aimed at improving the lives of care leavers of all ages. They bring together the voices and experiences of care leavers to support care leavers of all ages, improve the current care system and change for the better society's perception of people in care. The Care Leavers Association work with individuals through specific projects, campaign, lobby and advocate for change at all levels of government and provide training and awareness for a range of organisations.

  • Childline: 0800 1111, www.childline.org.uk, - Emotional support for children and young people on issues relating to child abuse, bullying etc.

  • The Child Law Advice Service provides legal advice and information on areas of child, family and education law. To access this advice and information please visit www.childlawadvice.org.uk and follow the link to the Child Law Advice Service where you will be able to view a range of factsheets and how to guides. Should you have clarifying questions following your visit to their website, their helpline number is available at the end of each factsheet. The helpline is available Monday to Friday 8am to 6pm. 

  • Contact Youth Counselling Services: 0808 808 8000 (Area served N.IRELAND), www.contactni.com - Helpline and range of counselling services for young people aged 11-25 years.

  • Eighteen and Under
    0800 731 4080
    Support, information and helpline for young people under 18 who have experienced any type of abuse.
    (Area served: Scotland)

  • Forced Marriages
    020 7008 0151


    Enter Forced Marriages into search bar at top of site - Service provided by the Foreign & Commonwealth Office to protect young people from forced marriages abroad. Service offers help to young people in these circumstances to help get them back to the UK.

  • Life Train:
    01372 360875

    Focuses on the development of young people and people with disabilities. Runs courses and workshops and residential centre.

  • Muslim Youth Helpline:
    0808 808 2008
    (Area served London)
    Helpline providing culturally sensitive support to Muslim youth under the age of 25. Outreach services including family mediation, face to face counselling and befriending.

  • National Youth Advocacy Service:
    808 1001

    Provides information, advice, advocacy and legal representation to young people up to 25 through a network of advocates through England and Wales.

    National Citizen Service is a way for 15 to 17 year olds living in England and Northern Ireland to make new friendships, learn new skills and create unforgettable memories. NCS takes place outside of term time in the Spring, Summer and Autumn and involves outdoor activities, staying away from home, learning life skills, personal skills, leadership, communication.  Fee of £50 or less depending on circumstances and provider.

  • Runaway Helpline:
    116 000
    Email - 116000@runawayhelpline.org.uk www.runawayhelpline.org.uk
    Runaway Helpline is here if you are thinking about running away, if you have already run away, or if you have been away and come back.You can also contact the Helpline if you are worried that someone else is going to run away or if they are being treated badly or abused.You can call or text for free, 24 hours a day. It's all confidential.

  • Samaritans:
    Helpline: 116 123
    24hr service offering emotional support.

  • The Mix (formerly Get Connected)
    0808 808 4994
    Essential support for under 25s. Phone, Email, Web support and Counselling. 

  • Coram Voice:
    0808 800 5792

    Telephone advice, information and advocacy services for children in care. Visiting advocacy service for children in secure units and other residential homes.

  • Worth Talking About:
    0300 123 2930
    Helpline providing information, advice and guidance for young people aged 12-18 on sexuality and sexual health. Issues dealt with include contraception, pregnancy, family planning clinics, sexually transmitted diseases, peer pressure and relationships.

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  • www.anationalvoice.org - Online information and support for young people in care or leaving care including rights and entitlements and the Care Act

  • www.babble.carers.org
    Online support for young carers, chatroom, discussion boards

  • www.bbc.co.uk/radio1/advice - Advice and information on wide range of issues including bullying, sex and relationships, drink and drugs, body and mind

  • www.catch-22.org.uk - work in 150 towns and cities supporting young people with tough lives and facing difficult situations, programmes help to develop a young person’s confidence and skills. Work covers substance misuse, family support, health and well being, education and training including apprenticeships, offender rehabilitation, community activities leaving care and advisory service, housing services.

  • www.childnet.com - Site aimed at children and young people with advice on staying safe online, online games, chatrooms, email and mobile phones

  • www.depressioninteenagers.co.uk - An interactive site with resources for young people with depression using self help ideas and relaxation techniques

  • www.divorceaid.co.uk - If you have concerns and fears relating to your parents divorce click on ‘Child Aid’ button at top of home page and then go to the Child or Teenager section as appropriate.

  • www.docready.org - Helps young people get ready for the first time visiting a doctor to discuss mental health. Digital tools aimed at ensuring young people get the most out of their appointment with the doctor.

  • www.dotcomcf.org
    Giving children the tools to cope with risky situations

  • www.headmeds.org.uk - website for young people with information about mental health medication, site owned and managed by national charity Young Minds.

  • www.hopesupport.org.uk - If you are aged 11+ and a close family member has been diagnosed with a life threatening illness, you can access safe online support in a way that suits you.
  • www.kidshealth.org - Has a teens section dealing with issues like body image, sexual health, drugs, alcohol etc

  • www.lynnenamka.com
    Good information on how to manage anger, section for young people and children

  • www.nightline.ac.uk - Trained student volunteers provide emotional support to students. Operating in the night when many other university services are closed.

  • www.nightstop.org.uk
    Nightstop is a charity service which provides emergency accommodation for young people aged 16-25 experiencing homelessness, in the homes of community volunteers.

  • www.pass-students.co.uk
    PASS is a peer advocacy service designed and run by students with mental health illnesses, who understand exactly what it's like to access support at university. They offer a range of services including signposting and referrals so that students know where to get help, find reliable sources of information so that they can make informed decisions about their care and instructed peer advocates so that students don't have to go to appointments alone. PASS is aiming to become a nationwide service, however currently operating in one area, with one university in their catchment, Brunel University London. They operate a floating service within a 3 mile radius of their university campus.

  • www.shelter.org.uk - Shelter also provides information and advice to young people

  • www.studentsagainstdepression.org
    Site contains excellent information and help for anyone feeling depressed

  • www.studentminds.org.uk
    The UK's student mental health charity. Peer support, Positive Minds Course, Eating difficulty groups.

  • www.thebrightsidetrust.org - Sometimes the only thing standing in the way of a young person achieving their education or career ambitions is a lack of information or support.

    Online mentoring – getting advice and support from someone who is where you want to be, whether that's at university or in a certain career, is invaluable. We make this happen through online mentoring – structured and supported online contact with a mentor who can help young people work out where they want to go in life and how they can get there.

    Online resources – there's an overwhelming amount of information on careers, finance and education. Knowing where to go and what to trust is hard. We make it easy. Our online information resources cover everything you might need to know.
  • www.thestudentroom.co.uk - The largest student community in the world. Discuss anything - universities, health, relationships, lifestyle, finance, careers, jobs, and more.

  • www.youandco.org.uk
    You & Co is Victim Support's youth programme that helps young people cope with the impact and effects of crime.

  • www.youthaccess.org.uk – Online information on local youth information, advice, counseling and support services

  • www.healthtalk.org 
    Click on Young People tab at top.
    Collection of interviews with young people about their experience of health or illness. You can watch videos, listen to audio or read interviews

For specific issues please see the A to Z index.

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