Problems

Consumer

Agencies providing advice, support and information

Citizens Advice Bureau:
https://www.citizensadvice.org.uk/
For online advice

Energy Saving Trust:
www.energysavingtrust.org.uk
Helpline providing energy saving advice and information for the general public. Advice on saving energy in the home.

Mailing Preference Service:
www.mpsonline.org.uk
The service can register your name for free to stop you getting unwanted post (junk mail). Process takes up to six months but will last for up to five years once registered.

Phone-paid Services Authority
https://psauthority.org.uk/
The UK regulator for content, goods and services charged to a phone bill

Simply Switch:
08000 111395,
www.simplyswitch.com - Free impartial comparisons of different services to save money on household bills e.g. gas, electric, phone, broadband, mortgage.

Useful websites

www.abd.org.uk
Website for Association of British Drivers - useful information on safe driving tips, speed cameras etc.

www.advicenow.org.uk
Making sense of the law and your rights. Advice on wide range of issues including family and personal, consumer, health, employment, benefits.

www.appealnow.com
Site where you can appeal against incorrect parking tickets issued, congestion charge, wheel clamping. Also information on the latest parking scams to be aware of.

www.bbc.co.uk/watchdog
Lots of useful information on all consumer issues and your rights.

https://www.choose.co.uk/guide/energy-bill-problems-what-to-do.html
Useful guide relating to problems with energy bills

https://www.comparethemarket.com/
Provides a comparison of the price, cover and features of all types of insurance, mobile phones, credit cards, loans, broadband and mobile phone packages and more.

https://www.ftla.uk/index.php
Free Traffic Legal Advice (formerly known as Pepipoo.com)

https://www.friendsagainstscams.org.uk/
Friends Against Scams is a National Trading Standards Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering people to take a stand against scams.

www.ico.org.uk
Information on Freedom of Information Act, data protection act, your rights, unwanted calls, spam mail, junk mail, obtaining medical records etc.

www.moneyexpert.com
Comparison of whole range of products and services, loans, credit cards, mortgages, insurance.

www.moneysupermarket.com
Comparison of different products including insurance,mortgage, loans, credit cards.

https://www.resolver.co.uk/
Resolver is a free, independent issue resolution service. They connect consumers with organisation to help find the best outcome every time.

https://www.santander.co.uk/personal/support/fraud-and-security/spotting-fraud-or-scams#sp-18604?cid=em-SER_FRA_0020221023&ecid=F40630279
Spotting Frauds or scams, information provided by Santander

www.thisismoney.co.uk
General financial advice including money saving tips.

www.turn2us.org.uk
Helps people to access the money available to them through benefits, grants and other financial help.

Problems

SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse.

Problems

SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse.

Problems

SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse.

Problems

SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse.

Problems

Consumer

Agencies providing advice, support and information

Useful websites

Problems: