SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse.

Visit our problem page


SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse.

Visit our problem page


SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse.

Visit our problem page


SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse.

Visit our problem page


Coronavirus (COVID-19)

This is an extremely worrying time for everyone and in particular those who are elderly, those with physical and mental health issues and people who live alone and may be isolated.

We hope the following information will be useful to everyone and a means of support to those who may need help from others. (We will regularly be adding content to this page).

If anyone is in need of assistance and unable to find help in their local area from the support services below, please contact us at

This section includes information relating to:

  • General Information and Advice from the Government
  • General Information and Advice from the NHS
  • General Advice and Information
  • Support: Practical / General
    Support: Domestic Abuse
  • Support: Well Being and Mental Health
  • Stories of Hope, Positivity and Inspiration
  • Relaxation
  • Visualisation
  • Mindfulness
    Laughter Therapy
  • Self Care
  • Home Exercise
  • Connecting with Nature and Wildlife at Home
  • Volunteering during the Coronavirus
  • Online Learning
  • Free Onlines Games and Quizzes
  • Music, Arts and Culture
    Useful Cleaning Tips

General information about Coronavirus (COVID-19)


Only go out for food, health reasons or essential work
Stay 2 metres (6 feet) away from other people
Wash your hands thoroughly as soon as you get home.

Government Advice and Information

Government general information and advice

Government information on Social Distancing

Government advice on how to spot disinformation about the Coronavirus

NHS Advice and Information

NHS general information and advice

NHS 111
Check if you have Coronavirus symptoms, how to avoid catching or spreading the virus, stay at home information

NHS How to wash your hands thoroughly

NHS Coronavirus Stay At Home Advice

NHS Some Common Questions on the Coronavirus

General Advice and Information

Advice for Employers and Businesses

Advice for Charities and Voluntary Agencies

Support: Practical/General

There is support out there for people who are vulnerable who may need some help at this time, perhaps may need shopping, medication collected, letters posted, or a friendly chat on the phone to help with feelings of isolation and fears and anxiety about the Coronavirus.

A national register is being set up and people can register if they are vulnerable and will need assistance during this time.

There are many local schemes set up by volunteers covering local areas or local streets. Some of these can be accessed through social media such as facebook groups, WhatsApp and other social media. It is important that neighbours look after each other and ensure that nobody is left feeling isolated at this time.

National Register for People Who Are Extremely Vulnerable

Register if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food.

If you’re not sure whether your medical condition makes you extremely vulnerable, register anyway.

You can register yourself, or on behalf of someone else.

If you know it, it’s useful to have your NHS number to hand. You can find it on any letter the NHS has sent you or on a prescription.

This service is available in England. If you do not live in England, check the website for details relating to Northern Ireland, Scotland, Wales

Covid-19 Mutual Support UK

Covid-19 Mutual Aid UK are a group of volunteers aiming to support the network of local community groups organising to support people through the corona-virus pandemic. There are now thousands of local groups across the country.
Check the website to find details of your local group.

Information on support in your local area may also be on the local Council website and also local papers may be listing local support services.

You will find on this site separate sections relating to various issues including Depression, Anxiety, Stress which include other National Helplines and useful websites which can be used for support.

Support: Domestic Abuse

It is recognised that those affected by Domestic Abuse are extremely vulnerable during this time with some means of support such as workshops, programmes and support groups not available to victims of domestic abuse. Self isolation and social distancing means that support available from families and friends is not available in the same way and victims who may have escaped to others houses to get away from abuse at home, are no longer able to do so. Many victims living with abusive partners may have had some respite when a partner was out at work or they themselves working and now finding themselves at home with little escape from an abusive partner. 

If you are in immediate danger, call 999 and ask for the police, the police will continue to respond to emergency calls

If you are in danger and unable to talk on the phone, call 999 and then press 55. This will transfer your call to the relevant police force who will assist you without you having to speak.

A number of Helplines are still available for anyone affected by domestic abuse to contact and Women's Aid also have support through a Survivors forum and Live Chat.

Government Coronavirus Advice: Support for Victims of Domestic Abuse

Women's Aid:

National Domestic Abuse Helpline
Freephone 24-hour 0808 2000 247

Refuge: Safety Tips for Survivors during the Coronavirus

Rights of Women: Advice for Women in England & Wales on Criminal Law

For Children and Young People affected by Domestic Abuse

Respect Mens Advice Line for Male Victims of Domestic Abuse
0808 8010 327

Support: Well Being and Mental Health

This is a time which is going to affect the way we live for a while and we are all going to have to adjust to a different way of life. It is important to follow advice from the Government and NHS in order that we can all protect ourselves and others as much as possible.

It is natural we will have anxieties and fears about the situation and for those already suffering with anxiety and depression they may find that additional support is needed.

With so much news coming out and regular updates everything can seem overwhelming and it may be an idea to limit the amount of news on the Coronavirus that you are listening to.

It is important to build into your day if possible some kind of routine and find things that you can do to focus your attention on. This could be getting involved in an interest or hobby, learning a new language, spending time colouring, painting, writing, listening to music, embroidery, knitting, other crafts, finishing the jobs around the home you never get round to doing, and perhaps find new things to fill your time with.

The Government is presently permitting people to leave their home once a day for exercise and being out in the fresh air and around nature can be good for our well being and mental health. If you go out to exercise maintain the Government advice on social distancing. If staying in and self isolating if well enough to do so try and maintain some exercise at home. Try and sit by a window to get light and feeling of space and being close to nature can reduce stress and feelings of being closed in. If you are able to get out into the garden so much the better and focus on the birds, the space around you, and enjoy the sunshine when it is out.

If you find yourself continually worrying about the Corona virus try not to let this dominate your day. Designate yourself a Worry Hour, not too soon before bedtime, where you can think about your worries during that time and when that time is over try and focus on something else. This is a way of trying to contain and take control of the anxiety rather than let the anxiety control you.

Share concerns with family and friends, even though social distancing may mean keeping apart from loved ones, use the phone, email, social media, skype to keep in contact.

With such depressing news coming out remember also the acts of kindness going on out there, with people putting themselves out to help others.

Try to include in your day something you enjoy doing.

Try and look after your physical health as much as possible, eat as healthily as you can and make sure you get enough sleep. Drink plenty of water throughout the day.

You will find on this website sections with more detailed information relating to depression, anxiety, stress and self help and other issues which may be useful at this time. These sections also list other national helplines which can be used for support.

Advice on Well Being and Mental Health

NHS Every Mind Matters

Government Advice on Mental Health and Well Being

Government Advice on Looking After Your Feelings and Your Body


Macmillan Cancer Support

Age UK

The Recovery College: Free Online Course in response to the Coronavirus Pandemic
Information and Advice on a range of issues including Mental Health and Wellbeing

Positivity, Hope, Inspiration

With so much concerning and distressing news around us about the Coronavirus it can be of help to our overall wellbeing to balance that news with news which is about hope, positivity, and inspirational.

Action for Happiness charity website includes Coping Calendar, Happiness Programme and Talks from Inspiring Speakers

Inspirational and Motivational Songs

Uplifting Stories


Beaumont Hospital Dublin Psychology Department: Mindfulness and Relaxation

SoothingRelaxation: Beautiful Relaxing Music: Peaceful Piano Music and Guitar Music

TopRelaxMusic: Morning on the River and the Gentle Singing of Spring Birds

Meditation and Relaxation: Healing Songs of Dolphins and Whales: Deep Meditative Music for Harmony of Inner Peace


Try to spend some time each day on visualisation techniques.  Sit where you are quiet and relaxed and will not be disturbed.  Close your eyes, and imagine a relaxing scene, could be spending time with friends, could be a lovely place on holiday, walking through the countryside, etc., Focus on that image and make the image as detailed and vivid as you can, e.g. if you imagine relaxing on the beach,  imagine the warmth of the sand under your feet and how that feels, imagine the warmth of the sun on your body and how that feels, notice the colour of the sea, the sounds the waves make.

If you imagine walking through the countryside imagine the sounds of the birds you may hear, what the breeze feels like on your face, the shape of the trees and leaves, the colours of the trees and leaves, how it feels walking along in the peace and quiet.
If you imagine you are out enjoying yourself with friends, imagine what your friends are wearing, what they are saying, how they are laughing, imagine how good and safe you feel being with them.

Make the images as real and detailed as you can and imagine the feelings of safety, contentment, warmth, happiness you feel.  Focus on that good feeling, how the feeling goes through your entire body relaxing you and making you feel calm and safe.

If you like while you have the image you can try a physical reminder of the image, like for example tapping your knee, or pressing your first finger against your thumb while thinking of this lovely image.

Practice this exercise every day and then when you feel depressed, anxious, stressed, panicky, or having flashbacks, recall this lovely image, if you use a physical aid to help you like pressing your thumb against your finger do that to help you recall the image and let the feelings of safety, warmth, contentment, spread over you and keep focusing on that image to calm your mind.   


Mindfulness is the basic human ability to be fully present, aware of where we are and what we’re doing, and not overly reactive or overwhelmed by what’s going on around us.

While mindfulness is something we all naturally possess, it’s more readily available to us when we practice on a daily basis.

Whenever you bring awareness to what you’re directly experiencing via your senses, or to your state of mind via your thoughts and emotions, you’re being mindful. And there’s growing research showing that when you train your brain to be mindful, you’re actually remodeling the physical structure of your brain.

The goal of mindfulness is to wake up to the inner workings of our mental, emotional, and physical processes.

It can be easy to rush through life without stopping to notice much.

Paying more attention to the present moment – to your own thoughts and feelings, and to the world around you – can improve your mental wellbeing.

Mindfulness is a technique you can learn which involves making a special effort to notice what's happening in the present moment (in your mind, body and surroundings) – without judging anything. It has roots in Buddhism and meditation, but you don't have to be spiritual, or have any particular beliefs, to try it.

It aims to help you:

  • become more self-aware
  • feel calmer and less stressed
  • feel more able to choose how to respond to your thoughts and feelings
  • cope with difficult or unhelpful thoughts
  • be kinder towards yourself.

Many people find practising mindfulness helps them manage their day-to-day wellbeing, but it doesn't always work for everyone (see our page on is mindfulness right for me?)

Calm: Daily Calm | 10 Minute Mindfulness Meditation | Letting Go

Laughter Therapy

With all the concerns and anxieties around the Coronavirus it is important we all do what we can to boost our health and well being and laughter is a great way of doing that. Laughter has many health benefits including relaxing our bodies and boosting our immune systems and is a way of boosting our mood and having fun.

Watching funny films, comedians, telling each other jokes, funny stories is a positive way of coping while so much stress and anxiety surrounds us, and you may find you enjoy a Laughter Yoga Session too.

Laughter Yoga Session with Bianca Spears

Information on the many benefits of laughter from the Help Guide


Self Care

Now more than ever it is so important for us all to practice Self Care, actively doing what we can to take care of our emotional, physical and mental health. Thse are just e few are just a few examples of what we can do to take care of ourselves.

Eat as healthily as you can and avoid skipping meals

Drink plenty of water

Ensure you get enough sleep

Social Interaction: make use of telephone, emails, skype, facebook, twitter, WhatsApp etc.

Talk about worries, fears, concerns with others

Take a warm relaxing bath

Cuddle up with a blanket and cuddly toy

Read a book

Watch some dvds

Write down how you feel

Sit by an open window to take in the fresh air

Sit in the garden and listen to the birds

Watch the birds feeding and building a nest

Take photos of birds, butterflies, flowers, plants

Get involved in a hobby you enjoy

Listen to music

Go for a walk, cycle ride, run,  remembering about social distancing

Play an enjoyable game

Practice Mindfulness/Meditation

Get close to Nature

If living with others it may be hard to get some time and space alone but talk to other family members about getting some time and space to yourself each day.

Some Self Care Advice from the Anna Freud National Centre for Children and Families

Home Exercise

Regular daily exercise is important to try and maintain as much as possible. Exercise is good for our well being and mental health and also to help us maintain physical health too.

10 Minute Workouts from Public Health England

Exercise videos from NHS Fitness Studio

Some Excellent Videos here from the British Heart Foundation.

Strength and Flexibility Exercises

10 Minute Living Room Workout

Joe Wickes Blue Peter Workout

Joe Wickes the Body Coach: daily workouts

Stay Active While At Home: Sport England

Easy Exercises to do While Sitting: Ascension Via Christie


Connect with Nature and Wildlife at Home

Connecting with nature and wildlife can have a positive effect on our overall wellbeing and mental health. We can still connect with nature and wildlife from our homes, our gardens and online. At this time of year new plants are growing and birds are begining to make their nests. We may find that this has a positive effect on our overall mood, gives us something to focus on and a welcome distraction from the news about the Coronavirus.

How to Attract Birds to Your Garden: Vine House Farm

Connect with Nature at Home: RSPB Scotland

Fantastic live footage from the Aspinall Foundation who bring the Parks to you:
Check out the Lion enclosure, Tigers, Cheetahs and more!

This little guy is hungry! Hedgehog Visits: Wildlife Paul

Volunteering To Help with Coronavirus Support

If you are well and not suffering any symptoms of Coronavirus and would like to help in your local community you can contact agencies below to offer help. Also check with your local Council who may also be organising volunteers and if a member of facebook some communities are setting up their own local support. This could involve collecting shopping and medications for those who are vulnerable and those who are self isolating, posting letters for people, making a phone call to someone who may be isolated to offer a listening ear and support.

Lots of information about how you can help during the Coronavirus including links to organisations such as Local Volunteer Centres, NAVCA, Do-it, British Red Cross, and the Trussell Trust and Fairshare.

Covid-19 Mutual Support UK
Covid-19 Mutual Aid UK are a group of volunteers aiming to support the network of local community groups organising to support people through the corona-virus pandemic. There are now thousands of local groups across the country

Age UK - Neighbourly Volunteering Information

NHS Volunteers to help support the Coronavirus pandemic: General Information

NHS Volunteers to help support the Coronavirus pandemic: Application Form


If you need a Food Bank's help because you have no money for food, please find your local food bank on this link

BBC advice on store cupboard essentials to help cook up delicious meals on a budget

BBC Food information on making some healthy and delicious meals

Change 4 Life have lots of recipes here

Canned Food Recipes

Online Learning for Children, Young People and Adults 

BBC Skillswise
A collection of free videos and downloadable worksheets to help adult learners improve their reading, writing and numeracy skills. We will continue to update BBC Skillswise over the next few months.

BBC Bitesize
Bite size learning for children, young people and adults

Wide range of subjects, free access during school closures

You Tube's Free School
Diverse range of topics covered

Maths Chase
Learning Maths Can be Fun

Free Online Games and Quizzes

BBC Games, Puzzles and Quizzes

Scouts - The Great Indoors

100 stay at home activities to help your kids learn new skills over the next few weeks

Fun Quizzes for all ages

General Knowledge Quiz 

Quizwise is a general knowledge quiz site for serious trivia enthusiasts. A new challenge is available every day. Our quizzes are the perfect way to relax over a morning coffee or wind down before bed

Can you identify these everyday objects when zoomed in

General Music Trivia


Music, Arts and Culture

Across the UK, arts organisations, museums and theatres are unveiling innovative digital plans to ensure culture and creativity is accessible for all

National Theatre - Enjoy world-class theatre online

The Royal Opera House free online content for the culturally curious at home

Philharmonia Orchestra: Enjoy Music online

Useful Cleaning Tips

Easy Homemade Cleaning Products from BuzzFeed Nifty

16 Cleaning Hacks you will be grateful for

38 Cool Life Hacks You  Must Try

Cleaning Tips from Kim and Aggie from Mr1in10

Declutter to Clear your Mind with the Help of Mrs Hinch


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