SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse.

Visit our problem page


SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse.

Visit our problem page


SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse.

Visit our problem page


SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse.

Visit our problem page



Agencies providing support and information

01892 860207
A charity which makes it possible for disabled people, children and adults to have a memorable and fulfilling holiday enabling the carer to have  a break from caring. Can provide grants to families on a low income with a physically or mentally disabled dependant to have a modest holiday in the UK.

Able Community Care:
01603 764567
Arranges live in carers for an elderly or disabled person in the UK.

0800 0487642
Helpline and a range of other services to enable disabled adults and children to use computers. Information service and assessment of IT needs for individuals at home or in the workplace. Ability Net has a project which provides free computer help for disabled people. Volunteers will visit people with disabilities in their own home to help with hardware or software problems and give assistance in gaining confidence in using a computer.

Action on Hearing Loss (formerly RNID)
Information Line: 0808 808 0123
Information service for deaf and hard of hearing people, families and carers. Information on deafness and hearing loss, including hearing aids, education, communication, benefits, services for deaf people, tinnitus.

Aidis Trust:
Freephone Helpline 0808 800 0009
The Aidis Trust specializes in assistive technology for the disabled. The aim is to help people, regardless of their disability, to gain the most from today’s computer technology. Independent charity with over 35 years of experience working with assistive computer technology. Provide Free advice and technical support to disabled people and people who support them across the UK.

APD Support UK
FREE information about Auditory Processing Disorder/APD and links to support for living with this disabling condition.

Benefit Information:
Information relating to benefits for people with disabilities

Canine Partners:
Assists people with disabilities to enjoy greater independence and better quality of life through the help of specially trained assistance dogs.

0808 808 3555
Helpline and other support for families caring for children with disabilities or special needs. Range of factsheets and information packs covering issues such as benefits, special educational needs and health. Maintains national/regional databases of parent support groups.

Disability Information Scotland
0300323 9961
Information and advice relating to disability

Disability Law Service:
020 7791 9800
Legal advice helpline for disabled people, their families and carers.

Disabled Living
0161 214 4590
Impartial information and advice about equipment and services for disabled individuals.

Disabled Motoring UK
01508 489 449
Provides mobility information service to the public giving basic information on topics such as Blue Badge, Motability, Driving and signposting to relevant organisations.

Disability Rights UK:
Promoting meaningful independent living for disabled people.
Disability Rights UK also runs:
Disabled Students Helpline: 0330 995 0414

Dogs for Good
To provide trained dogs to help persons with disabilities (other than registered blind or deaf).

Activity Alliance
Working to make active lives possible with a vision that disabled people are active for life 

Equality Advisory & Support (EASS)
0808 800 0082
Advises and assists individuals on issues relating to equality and human rights across England, Scotland and Wales

Gardening with Disabilities Trust
To provide appropriate assistance and practical and financial help to disabled people wishing to take an active part in gardening. Grants made to help with the design of special gardens. Information, advice and assistance to disabled gardeners living in their own homes or in small sheltered units, encourages disabled gardeners to exchange plants and seeds and share experiences.

Happy Days Children’s Charity 
01462 530710 
Provides holidays and day trips for children with special needs.

Living Made Easy
0300 999 0004
National information service and helpline on equipment and adaptations for people with disabilities. Equipment demonstration centre. Publishes directory of equipment, a series of daily living guides and specialist resource packs.

0203 488 2912
Trusted volunteers are matched to older adults who need help at home, shopping, tech lessons, gardening, small jobs, cup of tea etc. A free national service.

Outsiders Trust Sex and Disability Helpline:
07872 681 982
Support on relationships, sexuality, dating  and sexual services to all disabled people and a wide range of their therapists and health and social care professionals. 

Peter le Marchant Trust: 
01509 265590
Provides trips and holidays on special boats for physically disabled children and adults on the inland waterways.

Pets As Therapy:
01865 671440
Provide therapeutic visits to hospitals, hospices, nursing and care homes, special needs schools and a variety of other venues.

020 8667 9443

Via a network of clubs across the country Phab promotes and encourages people with and without disabilities to come together on equal term to achieve complete integration within the wider community. Over 260 clubs enjoy a wide range of activities and holidays.

Queen Elizabeth's Foundation for Disabled People
01372 841100
Provides rehabilitation, convalescence, holidays and other needs and general welfare of disabled people.

0808 800 3333
Telephone and other information services on all aspects of disability.

Seap Advocacy
0330 440 9000
Independent health complaints advocacy with a range of services covering a number of areas in the South of England, providing advocacy on issues which include health complaints, mental health, disability.

Seeing Dogs Alliance:
Provides professionally reared dogs to anyone wanting to achieve or maintain personal mobility while remaining truly independent.

Sense Virtual Buddying Befriending Service
Free Service for people with disabilities of any age in the UK.
Chat online or on the phone with your buddy once a week from the comfort of your own home.

SignHealth The Deaf Health Charity
SignHealth aims to give Deaf people easier access to healthcare and information, as well as providing services which are not provided elsewhere.

Tourism for All UK
0845 124 9971
Tourism for All UK contains the knowledge gained over the past 35 years in providing information to the public, especially to people with disabilities, on where their specific access needs can be met so that they can fully participate in travel and leisure.

Trussell Trust
01722 580180
Search on website for nearest foodbank - Everyday people in the UK go hungry for reasons ranging from redundancy to receiving an unexpected bill on a low income. Trussell Foodbanks provide a minimum of three days emergency food and support to people experiencing crisis in the UK. Vouchers can be obtained from care professionals such as doctors, health visitors, social workers and Citizen Advice Bureaux.

0303 303 0145
Revitalise is a national charity providing respite holidays alongside expert nurse-led care for disabled people and their carers at three UK holiday centres.

Vulnerability Registration Service
Free to register, the VRS is a database of vulnerable people that allows you to alert companies to the fact that you’re in vulnerable circumstances. It lets business identify your vulnerability and take it into account when they communicate with you. You can either opt to be declined for financial service applications or add a ‘referral flag’ to let organisations know about your circumstances – so that they can be taken into consideration.

Useful websites
The largest disability directory in the UK covering all areas from disability sport, arts, care, education and benefits through to mobility products and services. Run by disabled people.
Just enter a postcode and choose an advice topic to find tailored information for your area, including details of independent advice organisations who can help you get the advice and support that you need. Advicelocal can help you with questions relating to: welfare benefits and tax credits; council tax, including exemptions and discounts; debt and money advice; housing and homelessness; employment and work issues; disability and social care; and asylum and immigration.
includes a step by step guide to DLA benefits and what to do if you are turned down and think the decision is wrong.
A free to use resource which provides clear and comprehensive information on all available UK welfare benefits as well as guidance on benefit applications, appeals, emergency assistance & legal help.
Advice on claiming ESA support and other benefits
Information relating to disability
A website for disabled people offering help, guidance and advice.
Information regarding reconditioned computers and laptops available to those on certain benefits.
This site enables you to search for charities which gives grants to individuals in need. Click Start now - On Classification section 'What the Charity Does' on dropdown menu select 'General Charitable Purposes', 'Who the Charity Helps' select from list on dropdown menu and 'How the Charity Operates' select 'Makes grants to Individuals'.
help for children with communication difficulties.
information, help and support to assist with independent living.
A charity that finds help and adventure for disabled children and their families all over the UK.
links page, useful links relating to disability.
Whizz Kidz aim  to transform the lives of disabled children by providing the equipment, support and life skills they need, when they need them - giving them the chance to develop their full potential. they provide disabled children and young people with vital mobility equipment, and life journey services, giving them opportunities to build friendships and have fun, and training to help them gain skills and look forward to a bright future.  Provide equipment for young people up to the age of 18 and services available for wheelchair users up to the age of 25.


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